So this is my new ticket... It's funny how they just don't read my complaint.
Response Support Staff 62 via Email 07/16/2013 07:21 PM
Hello,
Thank you for updating this ticket regarding an account issue. I apologize for any inconvenience that this issue may have caused.
First of all, make sure you are using the most recent version of either Internet Explorer or Firefox.
Next, make sure that you have the most recent Flash Player and that you have it enabled.
Finally, clear your cache and cookies from your web browser, which can usually be found under the "Tools" tab.
Reboot your browser, and try filling out the form again.
Please update this ticket with what you tried and what the result was, so that we may further assist you.
Thanks for playing!
GM-Unception
---------------------------
Perfect World Support
Check out our latest game, Neverwinter!
Customer via CSS Web 07/16/2013 04:50 PM
Title: (Tech) Logging in with one character crashes game; other characters are fine
Link:
support.perfectworld.com/app/answers/detail/a_id/1408This is the best description I can come up with. Currently I log into my Main Character Nyoko@golbezlunar. Then I crash to desktop before I am able too fully log in. However my other characters are fine.
Response Support Staff 62 via Email 07/16/2013 04:43 PM
Hello ,
Thank you for contacting us.
If you find that you have become stuck in a public zone, such as Earth Spacedock, please try changing instances. Doing this should return you to the nearest spawn point with no associated penalty.
Should you become stuck inside of mission you can try the "Abort Mission" button located at the top left of the minimap which should allow you to leave immediately. Please note that this option will cancel any progress made in that mission, however, you should see the option to continue the mission once you have returned to sector space.
Additionally, a quick log out and back in has also been known to resolve certain stuck issues and return you to your current instance or mission.
If you are stuck in any space map, using "Transwarp" should return you to Earth Spacedock or Qo'noS depending on your faction.
In the event that these options still do not resolve your issue please update this ticket with as many details as possible and we will attempt to contact you.
Thank you for playing!
Kind Regards,
GM-Unception
------------------------
Perfect World Support
Check out our latest game, Neverwinter!
Customer via CSS Web 07/16/2013 02:31 PM
Title: (Tech) Logging in with one character crashes game; other characters are fine
Link:
support.perfectworld.com/app/answers/detail/a_id/1408I've tried this. None of the options have been helpful. Could someone telport me off the area I am in.
Customer via CSS Web 07/16/2013 02:14 PM
Character Name: Nyoko@GolbezLunar